Return & Refund Policy

We want you to shop with confidence. If you’re not fully satisfied, here’s how we can help.

Eligibility for Return:

• Return request must be raised within 7 days of delivery

• Product must be unused, unopened, and in original condition

• Damaged or faulty items must be reported with photo/video proof

Non-returnable items:

• Used or physically damaged phones

• Accessories without packaging

Refunds:
Refunds are processed to the original payment method within 7–10 business days after item inspection.

Contact us for return assistance at valueshopfz@gmail.com